FAQs

Almost our products Metal Wall Art are proudly manufactured and shipped from Louisiana, USA.

Absolutely. Just attach your PDF, JPEG, or any other file when submitting the easy quote form on our website and we will quote a price and create your design and send it to you to check for your approval.

At this moment, we are provided some colors: Black, Red, Copper, and Silver., White

Our goal here at Afcultures to offer you the best shipping experience possible! Everyday we deliver to hundreds of customers across the world from our Loussianna based workshop while striving to provide the very highest levels of responsiveness to you at all times. We take a lot of price in the superior quality of the custom decor we produce and that same attention to detail applies to our shipping department as well. The time frame for order delivery is divided into two parts: Production Time & Shipping Time.

Production Time:

Every item in our store gets handcrafted at our Loussianna-based workshop as orders are placed. Once we receive your order the dedicated team at Afcultures ushers your designs through a multi-step production process. 

Step 1:  Our designs ensure your personalized text is adjusted perfectly for a superior quality finished product. 

Step 2:  Our skilled craftsman cut your design from high-grade 18 gauge steel. Your cut design then gets polished to a smooth finish and then gets a baked-on powder coating to ensure they are both waterproof and rust-resistant for years of indoor/outdoor use. 

Step 3: Our shipping team then carefully boxes your finished designs for safe transit to your desired location. Our typical production time for each order is  5- 15 business days.

Shipping Time:

This refers to the time it takes for your order to be shipped from our Loussianna-based design workshop to your delivery address. 

Domestic order:

Order less than 79$

Method: USPS Priority Mail or FedEx

Delivery time: 3-5 business days

Cost: 5.99$

Order Greater than 79$

Method: FedEx or UPS 

Delivery time: 2-4 business days

Cost: Free

International Order

Method: FedEx or UPS

Delivery time: 10-15 business days

Cost: Depend on the country, will calculate when checkout.

Please Note: A tracking number will be emailed to you so that you can follow its progress right through final delivery to your address. If you do not receive your order within two weeks, please reach out to us via our CONTACT US

We currently use UPS, USPS, and FedEx to ship our orders. We use the carrier that offers you the best rate in order to keep shipping costs down. If one of these carrier does not ship to your address, please contact support@afcultures.com so that we can ensure that your order is delivered on the first attempt.

Please Note:

If your order contains a 30" and 36" sized item, we will not be able to ship your order to a PO Box.If you request a preferred carrier, additional shipping costs may apply.

All coupon codes must be entered at check-out. Discounts will not apply to any items that are apart of discounted collections.

Please check have any code applied in your checkout page. Only accepted 1 code for 1 time buy. So if you want to use more code discount, please split the order.

YES, we provided worldwide shipping.

We typically produce all orders within 3-5 business days. You have up to 12 hours from when the order is placed to make any changes or cancellations. After this period, we are unable to modify the order.

Due to our items being personalized and made on-demand, we are unable to accept any returns. Can be returns or exchange for case damaged, wrong customized or wrong design.

Most of our metal signs are powder coated for maximum durability that will last for decades! 

In case you meet any problems when using our products, please contact us at support@afcultures.com to get more timely support.

We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team here: support@afcultures.com

Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, or our contact us page, so that they can work to get you your goods as soon as possible.