Return Policy

While we do everything in our power to make your order the epitome of perfection, sometimes things go awry. We're committed to making your experience with Afcultures so fabulous that you'll want to come back for more and bring your friends along too. As such, we've created the most generous return policy in the industry.

Step 1: Let Us Know
If you find there is a problem with your order once it arrives, let us know immediately (within 30 business days of delivery) by reaching our customer support at 1 (201)-730-6960 or via email support@afcultures.com.

Step 2: Fix the Problem
  1. If the mistake is something we messed up, we'll get your order recut and shipped out to you at no cost and within our standard production time.
  2.  If it was a mistake on your end, you can request to return your order by following terms or not, it is your decision.
  • Providing a return label & shipping the product back to us. Please include the original packing slip in your return ( You can ship it back using whatever carrier you prefer).
  • Once we get it, we'll refund 30% of the order subtotal or provide you the discount code to get 50% off for the new purchase. 

We must receive your order within 30 days of your original contact with our customer service team about the issue.

Please address your shipment to our warehouse:
AFCULTURES - {YOUR ORDER NUMBER}
15080 DESMAN ROAD
LA MIRADA, CA 90638

Exclusions
Any issues that happen after you successfully receive the sign including installation or additional modifications are not covered under our return policy. We're sorry, but paid design services cannot be refunded.

At Afcultures, we strive to provide our customers with the best possible printing experience. If you are not 100% satisfied with your order for any reason, please contact our customer service department.