Led Lighted Metal Wall Art
This product is a handmade item. All of them were made by a hand process so it will take a little longer than a normal cutting metal sign.
Please help to sympathize and be patient when your order is processed. We are always careful and put a lot of effort into every item to hope you will be satisfied when the order shows up in your hand.
Production Time:
Every led light item in our store gets hand crafted and shipped from our Viet Nam factory (Oversea Shipping). Once we receive your order the dedicated team at Afcultures ushers your designs through a multi-step production process.
Step 1: Our designer ensures your personalized design is adjusted perfectly for a superior quality finished product.
Step 2: Our skilled craftsman cut your design from high grade 16 gauge steel. Your cut design then gets polished to a smooth finish and then gets a baked-on powder coating, the led light will be attached at the back of your sign with glue by hand.
Step 3: Our shipping team then carefully boxes your finished designs for safe transit to your address.
Our typical production time for each order is 7-15 business days
Shipping time:
This refers to the time it takes for your order to be shipped from our Viet Nam based design workshop to your delivery address.
Express Shipping: 5-7 business days ( We will use FedEx, EMS or UPS)
Standard Shipping: 10-15 business days
Please Note: A tracking number will be emailed to you so that you can follow its progress right through final delivery to your address. If you do not receive your tracking number within 15 business days, please reach out to us via email support@afcultures.com so that we can help you!
If the problems happen due to something we messed up, we'll get you a replacement and shipped out to you at no cost within our standard production time or a full refund will be arranged as you requested.
If it was a mistake on your end, you can request to return your order by following terms or not, it is your decision. Providing a return label & shipping the product back to us.
Please include the original packing slip in your return ( You can ship it back using whatever carrier you prefer). Once we get it, we'll refund 20% of the order subtotal or provide you the discount code to get 30% off for the new purchase. We must receive your order within 30 days of your original contact with our customer service team about the issue.
FAQs
Every led light item in our store gets hand crafted and shipped from our Viet Nam factory. Once we receive your order the dedicated team at Afcultures ushers your designs through a multi-step production process.
The sign will come to you with the led light attached back and completed already.Please connect the USB cable with the electric power and use the remote to control the light.
Absolutely. Just attach your PDF, JPEG, or any other file when submitting the easy quote form on our website and we will quote a price and create your design and send it to you to check for your approval. You can order request here:
https://afcultures.com/products/pre-order-request-custom-metal-sign-submission
At this moment with Led Light Metal, the Metal's color only used Black.
Please notice that this sign is handmade 100% so it will need a little more care when you open up.
Don't break it too hard, you can remove the cover and the foam inside softly and easily.
The led light will be attached at the back of your sign, in case it shows up with a little flaked off, you can use the lighter to make a glue warming effect so it will use well and certainly.
All coupon codes must be entered at check-out. Discounts will not apply to any items that are apart of discounted collections.
Please check have any code applied in your checkout page. Only accepted 1 code for 1 time buy. So if you want to use more code discount, please split the order.
You can connect the 5V USB plug directly to the plug power, adjust the color with the remote.
We typically produce all orders within 3-7 business days. You have up to 24 hours from when the order is placed to make any changes or cancellations. After this period, we are unable to modify the order.
Due to our items being personalized and made on-demand, we are unable to accept any returns. Can be returns or exchange for case damaged, wrong customized or wrong design.
Most of our metal signs are powder coated for maximum durability that will last for decades!
In case you meet any problems when using our products, please contact us at support@afcultures.com to get more timely support.
Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, or our contact us page, so that they can work to get you your goods as soon as possible.