What our clients say
FAQ
You can easily get in touch with us by calling directly at +1-505-336-4918, or you can send us an email at support@afcultures.com. We're here to assist you with any questions or inquiries you may have!
At Afcultures, we offer a wide range of signage solutions, including 3D LED signs, illuminated signs (Backlit Metal Sign), non-illuminated signs, and more. Our signs are suitable for both indoor and outdoor use. However, we are more than just a signage provider—we are dedicated to offering comprehensive solutions for enhancing your business performance. Our team will work closely with you to understand your business needs and budget, providing expert advice to help you choose the best signage options that will effectively promote your brand and achieve your goals.
At Afcultures, we prioritize customer satisfaction and want to ensure your signage is exactly what you envision. We provide a detailed design mockup for your review before any order is placed, allowing you to see how your sign will look and make adjustments as needed. This way, you can feel confident in your decision before proceeding with production.
Afcultures is based in the USA, with our head office located in Santa Fe, New Mexico. While our LED products are produced and shipped from Vietnam to ensure cost-effectiveness, we maintain strict quality control measures. Nearly all of our 3D signage products are UL-certified for electrical safety. Additionally, all our products come with a 2-year warranty, ensuring reliability and customer satisfaction.
At Afcultures, we stand by the quality and durability of our products. All of our LED business signage comes with a 2-year warranty. This warranty covers any defects in materials or workmanship under normal use during the warranty period. If you encounter any issues with your signage, please contact our customer service team for assistance, and we will be happy to help resolve the problem promptly.
The production and shipping time for our custom LED signage varies depending on the complexity of the design and the current order volume. Typically, production takes about 2-3 weeks, and shipping can take an additional 1-2 weeks. We will provide you with an estimated delivery date when you place your order.
Yes, we offer a rush order service for an additional $150-$300 depending on your timeframe and the complexity of the product that needs to be made. With this service, we can expedite the production and delivery of your custom LED signage, completing the entire process within 2 weeks. If you need your signage quickly, please select the rush order option when placing your order or contact our customer service team for assistance.
Yes, absolutely! At Afcultures, we specialize in creating customized LED business signage. You can work with our design team to create a sign that perfectly matches your brand and business needs. We offer a variety of styles, colors, and sizes to choose from.
Installing our LED signage is straightforward. Each sign comes with detailed installation instructions and the necessary hardware. If you prefer professional installation, we recommend hiring a local electrician or sign installer to ensure the sign is safely and securely mounted.
Yes, safety is a top priority for us. Nearly all of our 3D signage products are UL-certified for electrical safety. We also perform rigorous quality checks on all our products to ensure they meet high safety and performance standards.
Yes, we do offer discounts for bulk orders. If you are interested in purchasing multiple signs for your business, please contact our sales team for a customized quote and information on available discounts.
